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Popular Events

 

#1

Omnichannel Retail: Digital Transformation, Customer First!

#2

Perfecting Personalisation – it’s not as easy as it looks!

#3

What's new with Amazon, eBay and marketplaces in 2016

#4

Opening Keynote Address: Future Ball Gazing

#5

Panel Discussion: Future Store – Virtual Changing Rooms, Beacons, Augmented Reality… What’s next?

#6

5 proven strategies to maximise revenue and ROI from PPC and Facebook Advertising

#7

Panel Discussion: Convenience v Flexibility v Free/Paid for Delivery and Returns – delving into the minds of the consumer to serve them better

#8

Meeting Customer Demands In-Store

#9

The Rise of the 'Now Generation', their Unreasonable Expectations and How it Threatens Retail

#10

Smart strategies to avoid checkout abandonment and increase conversions

#11

Closing Keynote Address:Using Digital to Harmonise Bricks and Clicks and Transform Your Business

#12

Single Customer View Demystified – Beyond the Technology, Do Customers Behave in a Consistent and Measureable Way?

#13

Opening Keynote Address: Achieving Growth through Online Marketplaces

#14

International eCommerce – How Smaller Retailers Can Create Ripples (and Storms) in Global Waters!

#15

How marketplaces can help sellers reach more channels

#16

Digitising Trade Marketing: Insights from Global Brands on the Next Frontier in E-commerce

#17

Panel Discussion: Thinking Beyond Channels to Deepen Brand Connections

#18

The Importance of Establishing Trust for Retailers

#19

Global Expansion – top tips from a retail trailblazer

#20

Closing Keynote Address - Click and Collect to Drive In-Store Traffic and and Enhance Customer Experience

#21

Mobile, alternative payment methods and cross-border: drivers for your e-commerce success

#22

Opening Keynote Address: Learn how Leading Brands – SAP, Google, Brand Networks – Deliver Winning Customer Experiences in the Digital Economy

#23

Demand Planning and Delivering on Customer Expectations

#24

Panel Discussion: A Deep Dive into the Successful Business Models Driving International Expansion

#25

Giosg: Intelligent targeting: tactics for reducing shopping cart abandonment in an online store

#26

Let’s go international! Smart strategies for expanding your eCommerce business across borders.

#27

Closing Keynote Address: Connecting the Dots between Supply Chain and Customer Experience

#28

iAdvize: How House of Fraser are making live chat a key pillar of their real-time customer engagement strategy.

#29

Opening Keynote Address: What Retailer’s Can’t Afford Not to Know About How Mobile Transforming Customer Behaviour

#30

Calling all Retailers. Make millions from Unlocking your most valuable asset. Data.

#31

Go to Where the Data Is - social media and email

#32

Design and Usability – what’s all the fuss about?

#33

Site Search. Why bother? Top tips for improving your website conversion!

#34

Closing Keynote Address: Digital as a Route to Better Customer Experiences

#35

Panel Discussion: What Do Customers Really Want – Funky Apps, Convenience and Packaging Products to Entice And Delight?

#36

Enhancing Online User Experience to Boost Conversions

#37

Spinning Mobile into Gold!

#38

Closing Keynote Address: Social Media to Drive Deeper Customer Connections and Business Growth

#39

Smartly Scaling Content to Meet Demand in Search

#40

5 proven strategies to maximise revenue and ROI from PPC and Facebook Advertising

#41

What's new with Amazon, eBay and marketplaces in 2016

#42

Panel Discussion: Digital Disruption: Hardware, Content, Technologies and Partnerships

#43

What Will Online Merchandising Look Like in the Future – Creating Inspirational Shopping Experiences!

#44

Opening Keynote Address:Product Discovery – the key to creating a Seamless and Visually Stunning Experience to Achieve Winning Results!

#45

Panel Discussion: Seasonality, Sales and Black Friday – Surviving and Thriving Retail Peaks and Troughs

#46

Opening Keynote Address: Honing in on Customer Experience to Bridge the Gap Between Acquisition and Retention

#47

Service Design: Looking at Business in a User Centred Way

#48

Omnichannel Merchandising for Better Customer Experiences

#49

How to Talk to Customers on the Toilet – Getting Personal vs. Getting Intrusive

#50

Mobile In-Store – Are Your Staff Mobilised?